Highly Trained Restoration Specialists

The Most Experienced Team in Amarillo Damage Restoration

SERVPRO is the #1 most trusted restoration company in the United States, and we take the trust that our clients put in us seriously. SERVPRO of Amarillo has an extensive training program for each of our employees, starting with Day 1.  

Water and Fire Damage Restoration Training

Our technicians undergo theoretical and practical training to learn all aspects of fire and water damage restoration. We start with SERVPRO University, a proprietary training program for all SERVPRO technicians worldwide. Then, we move on to certification from the IICRC to validate our training by a third party.  

The SERVPRO of Amarillo staff also undergoes weekly OSHA training to ensure our technicians keep you and themselves safe. 

Mold Remediation Training

We are a licensed Texas Mold Remediation Contractor, and our in-house mold experts hold mold worker certification classes for our restoration technicians.  

Esporta Wash System Certification 

SERVPRO of Amarillo is also certified as an Esporta Wash System Operator, which qualifies us to sanitize and restore clothing and other textiles after mold damage, fire smoke and soot, and even sewage damage. Our salvage rate is one of the highest in the restoration industry, above traditional dry cleaners -- all with pH-friendly detergents. 

IICRC Training and Certification


The Institute of Inspection Cleaning and Restoration Certification (IICRC) certifies and sets the standards for the cleaning and restoration industries. Our Professionals study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses.

Employee Certification Training

The Employee Certification Training is a voluntary, self-paced program designed for SERVPRO Franchise employees. Certification is awarded after successful completion of course materials and an examination. Modules include:

  • Crew Training
  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning

Initial Franchise Training

A 15-day hands-on course at the SERVPRO Corporate Training Facility is the foundation of the SERVPRO training program. This course is primarily for new Franchise owners and covers many restoration topics:

  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning
  • Mold Mitigation


All of our staff have access to web-based training. This voluntary program is designed to be an ongoing, self-paced coaching series for a Franchise's employees. Video presentations and support materials are followed by a knowledge test at the end of each module. This keeps our technicians and office staff up to speed on industry standards and the professional quality you expect.

Continuing Education Classes

SERVPRO of Amarillo offers both credit and noncredit courses for insurance agents, insurance adjusters, real estate professionals, and Franchise staff. These programs are designed to improve knowledge of emergency mitigation. Courses include:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Understanding Mold in the Restoration Industry
  • Restorative Drying for Loss Control
  • Mitigation Awareness Response Seminar (non-credit course)