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Fire & Water - Cleanup & Restoration

Water Damage Restoration Process in Amarillo, TX

Cleaning up is half the battle, but getting rid of that icky mess without creating more damage is where most people tend to fall short. That's what happened with this toilet: the customer tried to clean the area, but when we came in and inspected the site, we found there was still mildew, mold, and residue.

Although tiles may be non-porous, grout and mortar are porous. Reseating tiles back in place can lead to discoloration or additional damage down the line. And even if you cover the grout with new grout it is still possible for water to sit behind the tiles when you run your shower, causing the tile back-splash (which is all grout) to crumble and eventually discolor.

The best remedy is to remove the damaged tiles. For some light chipping, we use a bricklayer's chisel. To chip away at thicker tiles, we use an oscillating multi-tool. Once the tiles are removed, our Amarillo Water Damage Restoration experts use dehumidifiers to ensure there are no more issues.

Our highly trained team uses a high-grade thinset adhesive and sets new tiles in place. It's best to use a high quality mortar so that it can last, but most importantly, so there are no voids where mold and mildew can grow again.